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ServiceChannel Provider

ServiceChannel Provider version history

‹ General Info
Version 2403.1
Updated 1 month ago
Changelog FIXED
- Upon editing an asset on the Asset Status screen, the long asset name overlapped some of the screen content, making it impossible to read it. Lengthy asset names look distinct now.
Version 2311.2
Updated 5 months ago
Changelog NEW
- You will find an improved translation of certain information into Slovenian, French, and Italian so that you enjoy using ServiceChannel Provider in your native tongue.
- Previously, the Meter Readings section was available in English only. Now, the language of the section is automatically set according to your device's language settings.
Version 2310.1
Updated 7 months ago
Changelog No new features and bug fixes for this version. We are getting the app ready for the upcoming features. Stay tuned!
Version 2309.2
Updated 7 months ago
Changelog FIXED
- FTM internal technicians who used the app in non-English faced the following issue: a system error message appeared after you selected the Break activity in Time Tracking. Now, you can put a break using the app in the desired language.
- When you searched for a part via a QR code scanning, the app crash occurred. We have improved the app's performance to address the problem.
Version 2308.1
Updated 8 months ago
Changelog FIXED
- Previously, the Asset Tag field could be updated despite the settings in Service Automation. Now, when a subscriber removes the Edit option for the Asset Tag attribute while updating an asset type on the Manage Asset Types page in Service Automation, the Asset Tag field in the app will be unavailable for editing on the Enter Replacement Asset screen.
Version 2307.1
Updated 9 months ago
Changelog NEW
- For those who have locations in Canada, we've added the ability to enter an agency number containing letters.
Version 2306.2
Updated 10 months ago
Changelog FIXED
- The app occasionally crashed when you tried to scan an asset tag for a new asset during the asset status change. This won't happen anymore.
Version 2305.3.1
Updated 11 months ago
Changelog NEW
- The Purchased reason on the Adjust Audit screen is now available for an FTM internal technician upon updating the part on-hand quantity.

FIXED
- If a work order was assigned to the asset additional trade, you couldn't scan an asset. Instead, you got the following error message: The asset is not found. Now you can validate the asset when either its primary or additional trade is equal to that of the work order.
Version 2305.1
Updated 1 year ago
Changelog FIXED
- Techs from China landed on a blank screen when trying to access the User Agreement and Privacy Policy pages.
- When an FTM internal technician checked out on a work order, the work order details screen became blank, instead of displaying the work order with updated information.
Version 2304.2
Updated 1 year ago
Changelog FIXED
- On the Asset Record screen, when you updated an asset clicking on any toggle option, the app crash occurred. We have improved the app's performance to address the problem.