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ServiceChannel Provider
ServiceChannel Provider version history
‹ General InfoVersion | 2207.2 |
Updated | 1 year ago |
Changelog | FIXED - When external providers searched for a work order and then tried to view the associated asset, the app threw an error. The asset details screen opens without errors now. |
Version | 2207.1 |
Updated | 1 year ago |
Changelog | FIXED - After an FTM internal technician checked into a work order where the location wasn't in the Eastern time zone, the time tracking on a work order was displayed incorrectly. - Occasionally, the number of locations displayed to you could be incorrect. Some of the locations you had access to didn’t show up in the app. - When you tried to check out and move a work order to the Completed status on the app versions lower than 2206.2, the check-out process couldn't be finished. |
Version | 2206.2 |
Updated | 1 year ago |
Changelog | FIXED - If you captured the client’s signature upon check-out, the time counter showed the wrong time spent onsite. We've handled that matter. |
Version | 2206.1 |
Updated | 1 year ago |
Changelog | FIXED - The check-out process couldn't be finished when you selected an asset category with an empty resolution code list. We've handled that matter. Now, if the resolution code list is empty, the resolution code and root cause code screens will be skipped. - To avoid confusion, we removed shipped inventory transfers with zero part quantity from the Mark Received section in the Inventory module. |
Version | 2205.2 |
Updated | 2 years ago |
Changelog | No new features and bug fixes. We are getting the app ready for the upcoming features. |
Version | 2203.2 |
Updated | 2 years ago |
Changelog | FIXED - No more than 50 check-in/out activities were allowed per service request for external providers. Once you met this limit, the app threw an error message preventing you from clocking in. We’ve removed that limit. Check in as many times as you need to get the job done. - We are working on improving the German translation for you to enjoy using ServiceChannel Provider in your native tongue. |
Version | 2203.1 |
Updated | 2 years ago |
Changelog | FIXED - When you manually add a part to a work order, the part should be displayed as Vendor Supplied. Recently, this information was not shown. The issue will not confuse you anymore. |
Version | 2202.3.2 |
Updated | 2 years ago |
Changelog | FIXED - When you manually add a part to a work order, the part should be displayed as Vendor Supplied. Recently, this information was not shown. The issue will not confuse you anymore. - We are working on improving the German translation for you to enjoy using ServiceChannel Provider in your native tongue. |
Version | 2202.2.1 |
Updated | 2 years ago |
Changelog | FIXED - On devices set to German, the work order statuses were not translated. We’ve updated the text to make it clear for German speakers. - When an FTM user selected the Open and In Progress statuses in the work order filter, the app also displayed the Void, Completed, and Invoiced WOs. The filter is running smoothly again. - When an FTM user adds a part to a WO, the Vendor Supplied option did not appear on the Choose Source Location screen. We have settled the problem. |
Version | 2201.2.1 |
Updated | 2 years ago |
Changelog | FIXED There was an issue with the check-out process. The app didn't allow to check out without the resolution code even when it was not required. The issue is fixed |