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ServiceChannel Provider

ServiceChannel Provider version history

‹ General Info
Version 2207.2
Updated 1 year ago
Changelog FIXED
- When external providers searched for a work order and then tried to view the associated asset, the app threw an error. The asset details screen opens without errors now.
Version 2207.1
Updated 1 year ago
Changelog FIXED
- After an FTM internal technician checked into a work order where the location wasn't in the Eastern time zone, the time tracking on a work order was displayed incorrectly.
- Occasionally, the number of locations displayed to you could be incorrect. Some of the locations you had access to didn’t show up in the app.
- When you tried to check out and move a work order to the Completed status on the app versions lower than 2206.2, the check-out process couldn't be finished.
Version 2206.2
Updated 1 year ago
Changelog FIXED
- If you captured the client’s signature upon check-out, the time counter showed the wrong time spent onsite. We've handled that matter.
Version 2206.1
Updated 1 year ago
Changelog FIXED
- The check-out process couldn't be finished when you selected an asset category with an empty resolution code list. We've handled that matter. Now, if the resolution code list is empty, the resolution code and root cause code screens will be skipped.
- To avoid confusion, we removed shipped inventory transfers with zero part quantity from the Mark Received section in the Inventory module.
Version 2205.2
Updated 2 years ago
Changelog No new features and bug fixes. We are getting the app ready for the upcoming features.
Version 2203.2
Updated 2 years ago
Changelog FIXED
- No more than 50 check-in/out activities were allowed per service request for external providers. Once you met this limit, the app threw an error message preventing you from clocking in. We’ve removed that limit. Check in as many times as you need to get the job done.
- We are working on improving the German translation for you to enjoy using ServiceChannel Provider in your native tongue.
Version 2203.1
Updated 2 years ago
Changelog FIXED
- When you manually add a part to a work order, the part should be displayed as Vendor Supplied. Recently, this information was not shown. The issue will not confuse you anymore.
Version 2202.3.2
Updated 2 years ago
Changelog FIXED
- When you manually add a part to a work order, the part should be displayed as Vendor Supplied. Recently, this information was not shown. The issue will not confuse you anymore.
- We are working on improving the German translation for you to enjoy using ServiceChannel Provider in your native tongue.
Version 2202.2.1
Updated 2 years ago
Changelog FIXED
- On devices set to German, the work order statuses were not translated. We’ve updated the text to make it clear for German speakers.
- When an FTM user selected the Open and In Progress statuses in the work order filter, the app also displayed the Void, Completed, and Invoiced WOs. The filter is running smoothly again.
- When an FTM user adds a part to a WO, the Vendor Supplied option did not appear on the Choose Source Location screen. We have settled the problem.
Version 2201.2.1
Updated 2 years ago
Changelog FIXED
There was an issue with the check-out process. The app didn't allow to check out without the resolution code even when it was not required. The issue is fixed