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Help Scout
Help Scout version history
‹ General Info| Version | 1.9.9 |
| Updated | 5 years ago |
| Changelog | - We've fixed an issue with how timezones are handled, so when traveling abroad you won't think it's still the past... or the future... |
| Version | 1.9.8 (2 variants) |
| Updated | 5 years ago |
| Changelog | GDPR is here, and we are ready for it, you can now opt-out of sending us crash reports and analytics. We've also listened to your feedback and improved how we show your notifications. No more navigation to strange places, each notification will always take you to the right conversation, huzzah! We've also fixed an issue that made background operations crash on Android 8 Oreo devices. |
| Version | 1.9.7 |
| Updated | 5 years ago |
| Changelog | - We fixed some crashes to minimize the likelihood of you throwing your phone out of a window. - We resolved an issue that affected some users trying to Login being told the app version was out of date. - When searching for conversations, now you will see the total number of results. - Folder names will be properly updated, for real. |
| Version | 1.9.6 |
| Updated | 6 years ago |
| Changelog | Fixed issues with images in Saved Replies and several crashes. Keep the feedback coming. |
| Version | 1.8.9 |
| Updated | 6 years ago |
| Changelog | You can now share a conversation with the rest of the world! By doing so, you'll be able to share the link to any conversation in your mailbox, allowing teammates to jump in and help out right away! Thanks for your feedback! |
| Version | 1.8.10 |
| Updated | 6 years ago |
| Changelog | You can now share a conversation with the rest of the world! By doing so, you'll be able to share the link to any conversation in your mailbox, allowing teammates to jump in and help out right away! Thanks for your feedback! |
| Version | 1.8.9-prod1 |
| Updated | 6 years ago |
| Changelog | Happy New Year! We start the year by fixing some annoying bugs that you've been reporting. Thank you so much for your feedback! - When adding a mention from notes you'll properly see the mention in bold - Sending responses with attached images no longer creates annoying drafts alongside - Copying and selecting text from the editor now works as expected |
| Version | 1.8.8-prod1 |
| Updated | 6 years ago |
| Changelog | - Realtime updates are here! Now you can see exactly who’s viewing or replying to a conversation. Duplicate replies: you’re a thing of the past. |
| Version | 1.8.7-prod6 |
| Updated | 6 years ago |
| Changelog | - Realtime updates are here! Now you can see exactly who’s viewing or replying to a conversation. Duplicate replies: you’re a thing of the past. |
| Version | 1.8.7-prod4 |
| Updated | 6 years ago |
| Changelog | - Realtime updates are here! Now you can see exactly who’s viewing or replying to a conversation. Duplicate replies: you’re a thing of the past. |
