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Help Scout
Help Scout version history
‹ General Info| Version | 2023.09 |
| Updated | 10 months ago |
| Changelog | In this updated version, we have made some minor enhancements to the user interface of social channel conversations providing clearer visual cues when a conversation has expired. |
| Version | 4.12.0 |
| Updated | 10 months ago |
| Changelog | In this new release, we took care of an uncommon crash when viewing conversation lists. |
| Version | 4.11.1 |
| Updated | 11 months ago |
| Changelog | In this new version, we have implemented some minor improvements to the user interface of social channel conversations to enhance the user experience. |
| Version | 4.11.0 |
| Updated | 1 year ago |
| Changelog | With this update you can add new email addresses to customers directly from the customer profile screen making customer management a breeze. Just select the "Add Email" option, type the new email address and you’re all set! |
| Version | 4.10.0 |
| Updated | 1 year ago |
| Changelog | We've made some UI tweaks to enhance your experience. You might notice a few small changes here and there. |
| Version | 4.9.1 |
| Updated | 1 year ago |
| Changelog | • You can now use Saved Replies in plain text format when replying to a Messenger conversation. • You can forward Messenger conversations just like any other conversation type! Fixed: • When creating a new reply, note, forward, or new conversation, the status and assignee are now consistent with both the browser experience, and your Mailbox settings. • The app no longer crashes if you use the “New Message” shortcut on Android home screens. |
| Version | 4.9.0 |
| Updated | 1 year ago |
| Changelog | Do you like bugs? Yeah, neither do we. We've reached into the nooks and crannies of the app to eradicate a few lingering bugs. Cheers to spring cleaning! |
| Version | 4.8.3 |
| Updated | 1 year ago |
| Changelog | Not much to see here this time, so we'll just wish you a great week. Huzzah! |
| Version | 4.8.2 |
| Updated | 1 year ago |
| Changelog | While bugs are generally helpful for the environment, they're destructive to our app - so we got rid of a few. |
| Version | 4.8.1 |
| Updated | 1 year ago |
| Changelog | With this update we’ve fixed the following issues: - The app no longer crashes if you rotate your device while composing a message. - A bunch of other bug fixes and performance improvements! |
