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Talkdesk Conversations
Talkdesk Conversations version history
‹ General Info| Version | 6.3.1-4856 (2 variants) |
| Updated | 11 months ago |
| Changelog | Bug Fixing and Performance Improvements |
| Version | 6.3.0-4725 (2 variants) |
| Updated | 1 year ago |
| Changelog | We constantly improve Talkdesk Conversations so you have a great experience with the App. In this version we introduce: Voicemail assignment: Now you can assign and unassign voicemails. Bug fixes and performance enhancements. |
| Version | 6.2.0-4328 |
| Updated | 1 year ago |
| Changelog | We constantly improve Talkdesk Conversations so you have a great experience with the App. In this version we introduce: Rebranding: The App has a new branding. Outbound Call Flow: The flow was revisited and simplified. Bluetooth Support: You can listen and speak using Bluetooth devices. Voicemail Notifications: Your agents are notified whenever they have new Voicemails. |
| Version | 6.1.0-3769 |
| Updated | 1 year ago |
| Changelog | We constantly improve Talkdesk Conversations so you have a great experience with the App. In this version we introduce Voicemails: Allows you to access and listen to Voicemails. |
| Version | 6.0.0-3648 |
| Updated | 1 year ago |
| Changelog | We constantly improve Talkdesk Conversations so you have a great experience with the App. In this version we introduce: Call Switching: Now, agents can switch from a current call to another incoming call to their direct lines. Doing this simultaneously ends the current call. Note: If you would like to have access to this feature, please reach out to your CSM. |
| Version | 5.2.1-3570 |
| Updated | 1 year ago |
| Changelog | We constantly improve Talkdesk Conversations so you have a great experience with the App. In this update we introduce bug fixes and performance enhancements. |
| Version | 5.2.0-3328 |
| Updated | 1 year ago |
| Changelog | We constantly improve Talkdesk Conversations so you have a great experience with the App. In this version we introduce: Call Quality indicators: Now, agents will have a call quality indicator during calls. App Localization: Agents will be enabled to use the application in their native language, according to the phone settings. Improvements to the After Call Work Flow: Now, the call close summary window and after call work status settings will be respected. |
| Version | 5.1.1-2950 (2 variants) |
| Updated | 2 years ago |
| Changelog | We constantly improve Talkdesk Conversations so you have a great experience with the App. This version includes bug fixes and performance enhancements. |
| Version | 5.1.0-2654 |
| Updated | 2 years ago |
| Changelog | We constantly improve Talkdesk Conversations so you have a great experience with the App. In this update, we introduce: - The ability to select existing tickets in Salesforce and relate them to Talkdesk calls. - Support to E911 (Enhanced 911) for emergency calls. - Enhancements to SMS feature. This version also includes bug fixes and performance enhancements. |
| Version | 5.0.0-2277 (3 variants) |
| Updated | 2 years ago |
| Changelog | In this version, we are releasing a new feature that allows you to send, receive and manage conversations with your contacts using SMS. If you would like to have access to this feature, please reach out to your CSM. Note: After this version, we will no longer support updates to devices which are still using Android 6.0 and Android 7.0. This means that you’ll not be able to download the app from Google Play or update it to the next version. |
