Talkdesk Conversations
Native mobile contact center
What's Talkdesk Conversations APK?
Talkdesk Conversations is a app for Android, It's developed by Talkdesk, Inc author.
First released on google play in 4 years ago and latest version released in 1 month ago.
This app has 11.4K download times on Google play and rated as 2.42 stars with 48 rated times.
This product is an app in Business category. More infomartion of Talkdesk Conversations on google play
TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone or tablet.
Superior call handling on the go:
Empower agents to professionally handle customer conversations on any device. Conversations Mobile App has all the functionality agents expect, including call controls, status settings, dispositions.
Customer service beyond the contact center:
Give every frontline employee the power to deliver exceptional customer experiences by extending Talkdesk beyond the call center to field technicians, outside sales, or location-based workers.
Connect to critical information:
Integrate with your favorite CRM or Helpdesk systems, providing agents with quick access to customer context, and time-saving automations.
Stay in the know:
Stay on top of key performance metrics with reporting options that are designed to help you better manage remote teams and optimize your customer experience.
FEATURES:
- Inbound and outbound calls
- Status synced with Talkdesk ACD
- Dispositions and notes
- Warm and blind transfers
- Conference and agent-to-agent calls
- Managing call recordings
- Integration with Talkdesk Analytics & Insights
- Integration with Salesforce and Zendesk
- Dark mode and Light mode
- Version for tablets
NOTE:
To learn more about Talkdesk CX Cloud Contact Center Software, go to www.talkdesk.com
Reach out to [email protected] so we can enable a free 30-day trial!
Superior call handling on the go:
Empower agents to professionally handle customer conversations on any device. Conversations Mobile App has all the functionality agents expect, including call controls, status settings, dispositions.
Customer service beyond the contact center:
Give every frontline employee the power to deliver exceptional customer experiences by extending Talkdesk beyond the call center to field technicians, outside sales, or location-based workers.
Connect to critical information:
Integrate with your favorite CRM or Helpdesk systems, providing agents with quick access to customer context, and time-saving automations.
Stay in the know:
Stay on top of key performance metrics with reporting options that are designed to help you better manage remote teams and optimize your customer experience.
FEATURES:
- Inbound and outbound calls
- Status synced with Talkdesk ACD
- Dispositions and notes
- Warm and blind transfers
- Conference and agent-to-agent calls
- Managing call recordings
- Integration with Talkdesk Analytics & Insights
- Integration with Salesforce and Zendesk
- Dark mode and Light mode
- Version for tablets
NOTE:
To learn more about Talkdesk CX Cloud Contact Center Software, go to www.talkdesk.com
Reach out to [email protected] so we can enable a free 30-day trial!
