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IT HelpDesk - ServiceDesk Plus

IT HelpDesk - ServiceDesk Plus version history

‹ General Info
Version 5.7.4
Updated 1 year ago
Changelog Version 5.7.4 :
Minor Bug Fixes and Security Enhancements.
Version 5.7.3
Updated 1 year ago
Changelog Version 5.7.3:
1. Minor bug fixes in worklog and Feature Enhancements.
2. Fixed SDF - 92062 : Technician Search in Add/Edit Worklog Form.
3. Fixed SD - 63619 : Comment popup was not shown on status change.
4. Fixed SD - 104835 : Cannot choose value for additional field in Add-Request Form.
Version 5.7.2
Updated 1 year ago
Changelog Version 5.7.2:
Minor Bug Fixes and Security Enhancements.
Version 5.7.1
Updated 1 year ago
Changelog Version 5.7.1:
1. SDF-92592 : Captcha Verification Check for Mobile Logins.
In ServiceDesk Plus mobile app, users will now be prompted to enter a captcha code during the final login attempt before reaching the account lockout threshold. It supports from 13006 build.
2. Minor Bug fixes.
Version 5.7
Updated 2 years ago
Changelog Version 5.7:
1. Supported Checklist feature on Request module from 11300 build.
2. Security enhancements.
3. Issue fixed SD-95820: Unable to Add attachments above 10MB.
4. Issue fixed SD-93128,SD-101637: Filters are getting reset while reopening the app.
Version 5.6.4
Updated 2 years ago
Changelog Version 5.6.4:

Minor bug fixes in Login.
Version 5.6.3
Updated 2 years ago
Changelog Version 5.6.3:

Issues Fixed:
1. SD-100024: Description isn't getting displayed in approvals tab.
2. SD-100331: Domain drop-down is not available when LDAP is enabled.
3. SD-100415: Getting blank screen while trying to log in using SAML in SDP android application. 4. Minor Bug fixes and security enhancements.
Version 5.6.2
Updated 2 years ago
Changelog Version 5.6.2:
Security enhancements and Bug fixes.
Version 5.6
Updated 2 years ago
Changelog Version 5.6:
1. Login via V3 API is supported from build number 11200 for the following login methods:
a) Local Authentication
b) Active Directory Authentication
c) LDAP Authentication.

2. SAML Authentication login supported from build number 11200.

3. SD-89420 : Server details are preconfigured if the app is installed via MDM.
Version 5.5.2
Updated 2 years ago
Changelog V5.5.2
1. Incompatible mobile application issue fixed
2. Requester's job title and department showed for request approvals