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ServiceDesk Plus SaaS HelpDesk
ServiceDesk Plus SaaS HelpDesk version history
‹ General Info| Version | 6.4.0 |
| Updated | 1 year ago |
| Changelog | Introducing Base Site that will function as the primary or the default site of an organization. With this, Not in any site references in the application will be changed as Base Site. |
| Version | 6.3.1 |
| Updated | 1 year ago |
| Changelog | Add and Edit Worklog forms are now dynamic according to the technician's cost setting. Approval comment can be optional or mandatory based on its settings. Group and technician fields in Assign technician dialog can be mandatory based upon the status from request template. Added support to scan and add values for input fields in Add/Edit Asset form. Bug fixes and performance improvements. |
| Version | 6.3.0 |
| Updated | 1 year ago |
| Changelog | - Added support for solution comments - Optimised push notifications - Minor bug fixes and performance improvements |
| Version | 6.2.0 |
| Updated | 1 year ago |
| Changelog | Added rich text support for description in worklogs. Group field will be shown in Add/Edit Task for General Tasks too. MDM support provided. Added global search support for assets and workstations in Search Assets. Bug fixes and other improvements for better usability. |
| Version | 6.1.0 |
| Updated | 1 year ago |
| Changelog | Added support for Space field in the request and asset module for facility desk |
| Version | 6.0.111 |
| Updated | 1 year ago |
| Changelog | Minor Bug fixes |
| Version | 6.0.101 |
| Updated | 2 years ago |
| Changelog | Added portal information in dashboard. |
| Version | 6.0.10 |
| Updated | 2 years ago |
| Version | 6.0.9 |
| Updated | 2 years ago |
| Changelog | Added support for following languages: - Arabic - Croatian - Czech - Hebrew - Hungarian - Korean - Vietnamese |
| Version | 6.0.8 (2 variants) |
| Updated | 2 years ago |
| Changelog | - Fixed push notification issue in Android 12 devices. - An error message will be shown when closure rule gets violated while updating the status of a request. |
