ServiceDesk Plus SaaS HelpDesk
Provide uninterrupted IT support on the go with the ServiceDesk Plus mobile app.
What's ServiceDesk Plus SaaS HelpDesk APK?
ServiceDesk Plus SaaS HelpDesk is a app for Android, It's developed by ManageEngine author.
First released on google play in 9 years ago and latest version released in 2 days ago.
This app has 81.4K download times on Google play and rated as 4.16 stars with 2,151 rated times.
This product is an app in Business category. More infomartion of ServiceDesk Plus SaaS HelpDesk on google play
Here are some of the app’s other features:
● Create, pick up, assign, merge, resolve, and close IT tickets and notify users.
● Track time spent by adding worklogs.
● Add and reply to requests with attachments.
● Utilize day and night mode support.
● Customize the ticket details view with the desired fields.
● Optimize IT service desk KPIs using closure codes and status change comments.
● Monitor IT technician's productivity with the worklog timer under request details.
● Create knowledge base articles with rich-text formatting.
● Leverage multiple login methods, including SAML authentication.
● Execute field and form rules when adding or editing a request.
● Auto-populate the ticket description when users reply to technicians from the app.