Expert support, community connection & exclusive perks. Possibility starts here.
Discover your possibilities with Samsung Members. In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :
■ Get insider tips to unlock your device's full potential
■ Easily review device diagnostics
■ Access exclusive events and benefits
■ Pose questions directly to the experts and get 1-on-1 customer support
■ Connect and share with others in the community
(Availability and services offered above may vary by country and region)
※ Note: This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.
※ Access permission Allow Samsung Members to the following permissions to diagnose and fix errors. Samsung Members may not work properly if the permissions aren't allowed.
[Required permissions] Phone : Used to call Customer Service and check your phone number. Storage : Used to attach an image or a video when sending error reports. Diagnostic information : Used to create and save error reports. Samsung account : Used to send error reports. Location : Used to diagnose the GPS function. Camera : Used to diagnose the Camera function. Microphone : Used to diagnose the Microphone function. Sensors : Used to diagnose the sensors. Wi-Fi : Used to diagnose the Wi-Fi function. Bluetooth : Used to diagnose the Bluetooth function.