Discover

Topics

My NRG

My NRG version history

‹ General Info
12
Version 1.0.0
Updated 5 years ago
Version 4.7.0
Updated 3 months ago
Changelog We have added 15 electric vehicles from popular brands that can be linked to the app. We’ve also made other updates to enhance the app user experience.
Version 4.6
Updated 7 months ago
Changelog We are continuously making improvements to our app!
With this version, we have upgraded the natural gas enrollment experience for eligible app users.
Version 4.5.0
Updated 7 months ago
Changelog We have upgraded the electricity and natural gas plan change experience for App users.
Also, personalized the Rewards experience for eligible users.
Log in/ register your NRG account to access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App.
Version 4.2.0
Updated 1 year ago
Changelog With this release, we are providing an easier way to add Natural Gas Service for our eligible customers.
We have also enhanced our Electric Vehicle section to include Jaguar and Ford EV models and ability for all NRG customers to link their Electric Vehicle (EV).
Log in/ register your NRG account and access your utility service details.
Our Chat support team is available Mon-Fri, 8 am-8 pm EST via the App.
Version 4.1.0
Updated 1 year ago
Changelog Thanks for using the My NRG App!

With this release, we have enabled Electricity & Natural Gas Swaps for our customers to change plans when eligible. Log in with the same info as your picknrg/ NRG online account to access plan details.
Our Chat Support team is available 8 am - 8 pm EST via the App.
Version 4.0.0
Updated 1 year ago
Changelog What's New:

We’ve got a brand new look with features that allow you to see your service at a glance, track usage, rewards, manage your plan and contact us. Install the latest version to continue receiving updates and new features!

Log into the app with the same info as your My NRG online account and connect your smart devices.
We love to hear from our users and improve their experience! Send us comments by going to Support -> Feedback after logging in.
Version 3.5.0
Updated 2 years ago
Changelog What’s New:

May 2022: What's New:
Thank you for using the My NRG App! We are always improving!
Log into the app with the same info as your NRG online account to view your rewards/ cashback on electricity & natural gas usage, account details, and connect your Electric Vehicle & smart devices.
Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues.
Version 3.4.0
Updated 2 years ago
Changelog Introducing Chat on your My NRG app! Our chat team is available 8 am - 5pm EST to answer your questions or resolve any NRG account issues.

Log into the app with the same info as your My NRG online account to view plan details, rewards (when applicable), and connect your EV and smart devices.

We are always making performance improvements and fixing bugs to give you a better experience. Send us comments by going to Support -> Feedback.
Version 3.3.1
Updated 2 years ago
Changelog Thanks for using the MyNRG App! We’ve improved your experience and resolved a few bugs, enhancing performance. Feel free to send us comments by going to Support -> Feedback.
12