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LiveChat - Customer service
LiveChat - Customer service version history
‹ General Info| Version | 2.3.8 (3 variants) |
| Updated | 2 years ago |
| Changelog | - Two-column layout on tablets - Reversed sort order for chats and customers that are in an unassigned or queued state - New header with dropdown menu on Chat screen - Option to log out from all devices |
| Version | 2.1.6 |
| Updated | 3 years ago |
| Version | 1.17.8 |
| Updated | 3 years ago |
| Changelog | What's new: - "Incoming chat" sound for notifications. Now you won't miss any chat; - Performance improvements and bug fixes; |
| Version | 1.16.10 |
| Updated | 3 years ago |
| Changelog | What's new: - Tabs on Chats helps you prioritize load and don't miss any messages - Improve copy and visual on Notifications and Sound screen - Improve the security during sign in and sign up by using magic OAuth PKCE - Bunch of performance and stability improvements |
| Version | 1.14.6 |
| Updated | 3 years ago |
| Changelog | Textarea Chat textarea UX was improved - it's more intuitive and it takes much less space now. Bug fixes and improvements We have fixed and improved dozens of things to boost your LiveChat experience even further. |
| Version | 1.13.3 |
| Updated | 3 years ago |
| Changelog | What's new? New Canned Responses Now you can pick a canned response without even leaving a chat. Just start by typing "#." Improved Tags We introduced small tweaks that should enhance the experience with tags. QR code You can easily invite new agents to your LiveChat accounts using QR Code. Try it out on Profile > Agents. Bug fixes and improvements We have fixed and improved dozens of things to boost your LiveChat experience even further. |
| Version | 1.12.2 |
| Updated | 3 years ago |
| Changelog | What's new: - Start a chat with customers using a custom welcome message - Ban/unban customer - Send & Share chat transcript options - UI and performance improvements |
| Version | 1.11.4 |
| Updated | 3 years ago |
| Changelog | What's new: In-App Notifications To improve your chatting experience, we have introduced a simple in-app notification; Agents Management. Now you can see the list of agents on the license. Owners and admins are able to send invites, logout remotely, and update other agent's information. Archives. Add highlights of results. |
| Version | 1.9.4 |
| Updated | 3 years ago |
| Changelog | What's new: - Start chats with many Customers using multi-select - New Details with Integrations support - Performance improvements |
| Version | 1.8.2 |
| Updated | 3 years ago |
| Changelog | New features in the app: - Added new notifications preferences and troubleshooting - Enabled files upload and improved attachments display - Improved swipe actions on My Chats screen - Fixed issue with no typing indicator when the agent was writing a message - Fixed crash when the app failed to fetch Tags from server |
