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Intelligent Service Management (ISM) -Service Desk

Intelligent Service Management (ISM) -Service Desk version history

‹ General Info
Version 5.1.0
Updated 9 months ago
Changelog Bug fixes and improvements
Version 5.0.0 (2 variants)
Updated 3 years ago
Changelog - Feature: Luma V1 & V2 widget support
- Bug Fixes
Version 4.0.1
Updated 4 years ago
Changelog - Bug Fixes
- Enahanced Localization
Version 3.2.0
Updated 5 years ago
Version 3.1.1
Updated 5 years ago
Version 3.0.2
Updated 6 years ago
Changelog - Bug fixes
- Now user can save and view different types of attachments added to the ticket
Version 3.0.0
Updated 6 years ago
Changelog Our biggest release yet, now end users can interact with their support team from anywhere

Home dashboard shows open tickets and frequently accessed items from the catalog
Swipe to approve or reject Approvals in the new Outstanding Items workspace
New My tickets and Ticket details pages to simplify interaction with support team
Store multiple accounts allowing you to easily switch between accounts in multiple systems without logging out
Navigation menu allows users to easily switch between pages
Version 2.3.1
Updated 6 years ago
Changelog - Critical bug fixes
Version 2.3.0
Updated 6 years ago
Changelog - Enhancements related to Service Desk Edition launch
- Bug fixes