Intelligent Service Management (ISM) -Service Desk
Intelligent Service Management (ISM) -Service Desk APK
5.1.0 ․ 9 months agoFree ․ ServiceAide ⇣ Download APK (18.48 MB)
This app is for use with Cloud Service Management™ from ServiceAide™
What's Intelligent Service Management (ISM) -Service Desk APK?
Intelligent Service Management (ISM) -Service Desk is a app for Android, It's developed by ServiceAide author.
First released on google play in 7 years ago and latest version released in 9 months ago.
This app has 4.1K download times on Google play and rated as 3.89 stars with 28 rated times.
This product is an app in Business category. More infomartion of Intelligent Service Management (ISM) -Service Desk on google play
Service Desk app has been designed for Analysts and Self service users.
Using the Service Desk mobile app, users can obtain Service catalogue, create a ticket and approve the ticket all from a mobile device.
Using Service Desk Mobile App, Analysts can respond quickly anytime, anywhere using the single-action workflows. This helps to reduce Mean-time-to-Resolution and enhance service efficiency there by improves customer satisfaction
Key benefits of Service Desk App are:
• Submit and view service requests and issues
• View the Service catalogue
• Attach an image to a ticket
• Use speech-to-text feature to enter text
• View existing filters created on Web interface
• View personalized views of the tickets queue
• Quickly take common actions with a tap
• Simple administration - Authentication is simple using a magic link to register new devices including those using Single Sign-On
• This app requires a named, concurrent, self-service or trial license for Intelligent Service Management™
Service Desk App is available on both Android and iOS devices
This Service Desk App also can be called as Intelligent Service Management (ISM),
Cloud Service Management (CSM)
Intelligent Service Management™ app has been launched by ServiceAide™
Using the Service Desk mobile app, users can obtain Service catalogue, create a ticket and approve the ticket all from a mobile device.
Using Service Desk Mobile App, Analysts can respond quickly anytime, anywhere using the single-action workflows. This helps to reduce Mean-time-to-Resolution and enhance service efficiency there by improves customer satisfaction
Key benefits of Service Desk App are:
• Submit and view service requests and issues
• View the Service catalogue
• Attach an image to a ticket
• Use speech-to-text feature to enter text
• View existing filters created on Web interface
• View personalized views of the tickets queue
• Quickly take common actions with a tap
• Simple administration - Authentication is simple using a magic link to register new devices including those using Single Sign-On
• This app requires a named, concurrent, self-service or trial license for Intelligent Service Management™
Service Desk App is available on both Android and iOS devices
This Service Desk App also can be called as Intelligent Service Management (ISM),
Cloud Service Management (CSM)
Intelligent Service Management™ app has been launched by ServiceAide™
