Ace Retailer Customer Journey

Ace Retailer Customer Journey version history

Version	2.1.00
Updated	4 years ago
Changelog	To help achieve our Train and Execute Helpful goals, Customer Journey is a new, simple tool, retailers and field staff can use in pursuit of amazing customer service. Two of the most critical factors to increasing our Helpful scores are: Availability of staff to provide meaningful assistance in the aisle and Speed of checkout. Retailers can now track customer in-store experiences and measure how long it takes for customers to: Be greeted by an associate; Receive assistance in the aisle; Checkout

Version	2.0.01
Updated	5 years ago