Context-rich help desk software that lets businesses focus more on the customer.
What's Zoho Desk APK?
Zoho Desk is a app for Android, It's developed by Zoho Corporation author.
First released on google play in 8 years ago and latest version released in 3 weeks ago.
This app has 159K download times on Google play and rated as 4.34 stars with 1,590 rated times.
This product is an app in Business category. More infomartion of Zoho Desk on google play
Key features :
- Work Modes organize your tickets based on due time or customer type, so you know which ticket needs you first.
- Zoho Desk brings in customer information from Zoho CRM, so you can put a face to each ticket.
- Tickets are displayed as conversations, so agents can stay updated on ticket activity.
- With the all-new Team Feed, you can tag your team members on tickets, and collaborate to close tickets faster.
- The Notification Centre brings you updates on your tickets, so you stay on top of things wherever you are.
- Perform frequent ticket actions like edit, close and move with quick swipes.
- Create, view, edit and delete tickets from any department.
- Add and update comments and ticket fields.
- Receive push notifications on ticket updates, comments and @mentions.
- Re-assign tickets to other team members and pick up unassigned tickets.
- Move tickets to other departments.
- Receive and view attachments on tickets.
- Save responses as drafts, access, edit and send them later.