Ultimate Customer Service

Ultimate Customer Service: Customer Service Essentials for Loyal Customer (by Mark Sanbord and Zig Ziglar) is presented by Made for Success. This standalone audiobook app combines a professional audio recording with supplemental features for download-once, grab-and-go anywhere enjoyment.

Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service.

Ultimate Customer Service offers training from the best of the best in customer service training and development. They will introduce the customer service protocols which characterize businesses like Starbuck’s, Nordstrom, and the Ritz-Carlton Hotel as among the best in the world for customer loyalty and reputation for quality.

You’ll learn the latest customer engagement strategies from celebrity authors Shep Hyken (The Cult of the Customer) and Mark Sanborn (The Fred Factor), whose strategies and techniques will create positive relationships and long term loyalty with your customers.