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Smartsupp chat

Smartsupp chat version history

‹ General Info
Version 3.34.3
Updated 1 year ago
Changelog Soon you will see your journey with Smartsupp during the year 2022. When your report is ready, we will notify you and you will find it in the News Center.
Version 3.33.2
Updated 1 year ago
Changelog In the last version, we added an option to resolve conversations directly from a notification. Now we've also added an option to send a shortcut directly from a notification. They are sorted based on how much you use them. If you're a shortcut lover, definitely check out this feature.
Version 3.33.1
Updated 1 year ago
Changelog In the last version, we added an option to resolve conversations directly from a notification. Now we've also added an option to send a shortcut directly from a notification. They are sorted based on how much you use them. If you're a shortcut lover, definitely check out this feature.
Version 3.32.5
Updated 1 year ago
Changelog In the last version, we added an option to resolve conversations directly from a notification. Now we've also added an option to send a shortcut directly from a notification. They are sorted based on how much you use them. If you're a shortcut lover, definitely check out this feature.
Version 3.32.4
Updated 1 year ago
Changelog In the last version, we added an option to resolve conversations directly from a notification. Now we've also added an option to send a shortcut directly from a notification. They are sorted based on how much you use them. If you're a shortcut lover, definitely check out this feature.
Version 3.31.5
Updated 1 year ago
Changelog This version contains the following changes:
- Resolve conversation directly from a notification
- Support for the month, day, and time conditions in the chatbot
- Tags are officially out of beta
- You can now purchase other packages besides yearly Standard without going to your account on the web
Version 3.31.4
Updated 1 year ago
Changelog This version contains the following changes:
- Resolve conversation directly from a notification
- Support for the month, day, and time conditions in the chatbot
- Tags are officially out of beta
- You can now purchase other packages besides yearly Standard without going to your account on the web
Version 3.30.6
Updated 1 year ago
Changelog This update brings some chatbot improvements. If you're using Shoptet, you can customize responses for different order statuses. The conditions screen can now show the visits count condition and referrer condition.

You may also notice some design changes in the conversations list or visitors list.

When a visitor leaves your website before you can respond, the app will now tell you why that is and what to do about it.
Version 3.29.7
Updated 1 year ago
Changelog We've added News Center. You will find here product news, tips on using Smartsupp, or what's new in the app. Just go to Smarthub and tap on the upper right button.

Usage charts for each chatbot have been extended to support automatic messages.

As usual, we've improved a lot of smaller features and made some improvements under the hood.
Version 3.27.2
Updated 1 year ago
Changelog The list of chatbots got a new look with some additional information. It’s also easier to get to the chatbot statistics directly from the list.