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IT HelpDesk - ServiceDesk Plus
IT HelpDesk - ServiceDesk Plus version history
‹ General Info| Version | 2.0.1 |
| Updated | 8 years ago |
| Version | 2.0 |
| Updated | 8 years ago |
| Version | 5.9.1 |
| Updated | 5 months ago |
| Changelog | V5.9.1: 1. Fixed Issue SD #114720 : Unable to edit the request since "Fill mandatory fields" error was shown even after filling all the mandatory fields. 2. Fixed Issue SD #114122 : 24hours format was not supported in Date-Picker, even if 24hours format was configured in device. 3. Minor bug fixes and Feature Enhancements. |
| Version | 5.9 |
| Updated | 7 months ago |
| Changelog | V5.9: 1. Supported Field and Form Rules for Add & Edit Request from SDP 14501. Scripts execution is not supported now. 2. Supported Priority Matrix in Add & Edit Request Form. Priority will be updated based on Urgency & Impact fields. 3. Users can now search through pending approvals from SDP 14200 4. Provided Update-Reason field in Edit Request Form 5. Provided support for adding attachments in Edit Request Form 6. Selecting Service-Approver & Editor fields in Add&Edit Request form is provided |
| Version | 5.8.4 |
| Updated | 7 months ago |
| Changelog | Version 5.8.4: 1. Supported Multi-Factor Authentication from SDP Build 14500. 2. Introduced UAT and Release stages in Change module from SDP Build 14500. 3. Users can now view various file formats if they've installed the suitable file-viewer in device. 4. Fixed SD Issue #111580: The approval level contains some random numbers instead of the actual level in Android. |
| Version | 5.8.3 |
| Updated | 1 year ago |
| Changelog | Version 5.8.3: 1. Supported i18N for the following languages : i Hindi ii Ukrainian iii Armenian 2. Request filters are sorted based on the filter name 3. #SD-109063 : Fixed issue in Hebrew Translations. 4. Minor Bug Fixes and Feature Enhancements. |
| Version | 5.8.2 |
| Updated | 1 year ago |
| Changelog | Version 5.8.2 : 1. Supported Thai, Greek, Lithuanian, Macedonian, Bulgarian & Traditional Chinese languages. 2. Provided multi-select option for adding attachments. 3. Minor bug fixes and feature enhancements. |
| Version | 5.8.1 |
| Updated | 1 year ago |
| Changelog | Version 5.8.1 : SAML Login issue fixed. |
| Version | 5.8 |
| Updated | 1 year ago |
| Changelog | Version 5.8: 1. Introduced Change module from SDP build 14000. Following actions are supported: - Changes List & it's details view - Submission, Planning, Approval, Implementation, Review and Close stage views - Status comments & Attachments view - Status change action - MLA approval & level actions 2. Asset loan feature supported from SDP build 11121. You can Add, Extend, Return a Loan and View Loan Registry & it’s details 3. Supported Reply templates with Rich Text Editor from SDP build 14100. |
| Version | 1.4 |
| Updated | 8 years ago |
