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Service Pro Mobile 3

Service Pro Mobile 3 version history

‹ General Info
Version 3.29.9
Updated 7 months ago
Changelog - Searching for the Equipment Type Picker on the Bulk Inspect section now filters and displays the selected equipment accurately.
- Improvements were made to ensure that Service Tech Order Lines are consistently created with their corresponding Actual Times.
Version 3.29.8
Updated 8 months ago
Changelog - Manually entering Actual Time start or end times no longer overwrites entered times when near the Daylight Savings Time change.
- Due to new Google permission settings in Android 13 and higher, the next time you install the latest version of Service Pro Mobile, notification permissions and media permissions for accessing local files will be defaulted to off. Simply access Settings to turn them back on.
Version 3.29.6 (2 variants)
Updated 10 months ago
Changelog - Manually entering Actual Time start or end times no longer overwrites entered times when near the Daylight Savings Time change.
- Due to new Google permission settings in Android 13 and higher, the next time you install the latest version of Service Pro Mobile, notification permissions and media permissions for accessing local files will be defaulted to off. Simply access Settings to turn them back on.
Version 3.29.4
Updated 1 year ago
Changelog - Now you can access XOi Vision through Service Pro Mobile.
- If the most recent Labor Order Line is deleted and multiple Actual Times are allowed on one Order Line, new Actual Time records are no longer assigned to that deleted Order Line.
- Users without deletion rights can no longer delete Actual Time or Labor Order Lines.
Version 3.29.3
Updated 1 year ago
Changelog - When AllowManyActualTimesPerTechLine is on and mobile adds a new Actual Time record to an already-synced Order Line, if back office deletes it before the new Actual Time is synced, the Order Line is recreated.
- Completed inspections no longer appear as incomplete on order summary screens when viewed during a data sync.
- New Auto-Sync allows for automatic, faster syncing between SPM3 and back office. Technicians no longer need to manually sync if Auto-Sync is enabled on a company level.
Version 3.29.2
Updated 1 year ago
Changelog - Better messaging helps technicians know if re-syncing the Inspection Result completes successfully. If not, technicians can still access it in read-only mode until the re-sync is complete.
- Inspection Result data no longer potentially gets associated with multiple duplicated OrderLines if an Inspection Result was being synced to back office for the first time as part of the Payment Data Sync.
Version 3.29.1
Updated 1 year ago
Changelog - IMPORTANT! Due to a mobile security update that affected the ability to log in, Service Pro users must download the latest version (3.29.1) in order to use the app.
- Enhancements have been made regarding Actual Time records overlapping
- Technicians can no longer add annotations on a Call Note image
- Vista only: Users can view an equipment’s PM parts on the Equipment Details screen and the Order Summary screen, as well as add them to Inventory Order Lines
Version 3.29.0
Updated 1 year ago
Changelog - When a technician completes an inspection and syncs their data, back office users can successfully generate and view the inspection report.
- The sync process for Actual Time records has been updated to ensure that a second sync is performed in the off chance an error occurs during the first sync.
- Technicians can now edit the Sort Order on the Extended Parts Period field or the Extended Labor Period field on Equipment or Service Item record through FVS and view those changes on the record.
Version 3.28.12
Updated 1 year ago
Changelog - Mobile users can now see the dates associated with labor entries on the Order Summary screen. If multiple actual time entries are associated with an order line, a date range appears for the time entry.
- When using the mobile device to create a new work order for a customer, users can now search for a site based on the site address.
Version 3.28.11
Updated 1 year ago
Changelog - Users with the appropriate mobile right can reassign their appointments to another technician. This mobile right is available in Service Pro 10.28.11.
- At your request, MSI can set a new tenant-level option that allows users to install all eligible serial numbers for an inventory line at a customer site.
- All purchase order editing functionality is now controlled by the Purchase Order - Edit mobile right, replacing Purchase Order - Edit Only New.