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Enterprise Service Management
Enterprise Service Management version history
‹ General Info| Version | 2022.05.02 (2 variants) |
| Updated | 1 year ago |
| Changelog | Bug fixing |
| Version | 2022.05.01 |
| Updated | 1 year ago |
| Changelog | The name of the mobile app has changed to Enterprise Service Management. The icon label of the mobile app is ESM. You can now synchronize the views to the mobile app. The My Views page now serves as the Home page. You may configure which views to be displayed on the Home screen. You can now view and manage the tasks assigned to you or your group. Incident management is now supported. More data types are supported in the mobile form design Android 12L is newly supported in this release. |
| Version | 2022.02.02 |
| Updated | 2 years ago |
| Changelog | Bug fixing |
| Version | 2022.02.01 |
| Updated | 2 years ago |
| Changelog | - The custom domains are now supported in the mobile app for SMAX tenants. You can either use the custom domain or the original URL to log in to the mobile app. - You can now view, download, add, and delete the attachments in both Service Portal mode and Agent mode. - You can now view the detailed information of Person records and contact the person by tapping the phone number, the email address or the location. |
| Version | 2021.11.03 (2 variants) |
| Updated | 2 years ago |
| Changelog | Bug fixing |
| Version | 2021.11.02 |
| Updated | 2 years ago |
| Changelog | Bug fixing |
| Version | 2021.11.01 (2 variants) |
| Updated | 2 years ago |
| Changelog | Bug fixing |
| Version | 2021.11.00 |
| Updated | 2 years ago |
| Changelog | 1. Enable “Add solution” and “Find suggested solution” for Request handling 2. Enable “Activity” tab for Request handling 3. Enable viewing “Involved CIs” and “Related Records” 4. Improved login 5. Fixed bugs |
| Version | 2021.05.03 (8 variants) |
| Updated | 2 years ago |
| Version | 2021.05.02 (2 variants) |
| Updated | 2 years ago |
| Changelog | Bug fixing |
