Qudini: Store Team App

Please note: This is an app for store teams and requires a business account with Qudini.
Customers of a business using Qudini can then use SMS, QR codes and your website to join the queue, check-in for orders and to schedule appointments.

Boost sales by better managing and analyzing everything going on in your store. Use Qudini to drive superior customer experiences, advanced store operations and game-changing data insights.

Sign-up via our website and download our application.

Our powerful solutions:
Appointment Scheduling software - promote your services, drive greater footfall and convert more customers
Queuing Systems - Retain and convert more customers at a higher spend value
Task Management - Improve store productivity and service quality
Event Management software - Drive footfall to your stores and convert customers into brand advocates
Shop Floor Management software - Optimize every store’s performance and capture time and motion insights
Business Intelligence insights - Be a step ahead of your competition with our game-changing data insights

Improve the performance and productivity of all in-store team members:

Hosts / Meeter-greeters / Concierges: Enable your store leaders and shop floor managers to better manage customers entering your stores with personalized wait-time estimates, streamlined in-store journeys and optimized internal resource allocation capabilities

Store associates: Individual store associates can access the Qudini app from any device to manage their customers, appointments, tasks and breaks

When using one or multiple or our solutions, take advantage of our rich functionality to:

Create superior customer experiences that drive footfall, maximize sales opportunities and encourage customer loyalty:
Capture footfall using the Qudini online appointment booking interface, online event booking interface, self-service check-in kiosk app and more
Inform your customers and capture feedback to ensure retention through SMS messages, email reminders, TV app displays, printed paper queue tickets, customer countdown weblinks and more

Drive advanced store operations that reduce stress and improve efficiency:
Manage your customers, resources and store associates all through the one app

Capture game-changing data insights that enable your store to consistently improve:
Understand why customers are entering your store and how to serve them with our data insights dashboards, email reports and integration options

Our enterprise-level, cloud-based platform is intuitive to use, easy to centrally manage, flexible and customizable to your brand - it’s also secure, robust and GDPR-compliant.

Use cases for Qudini within your store include:
Greet customers entering your stores with the meeter-greeter functionality
Manage access to venues, facilities or experiences
Seamlessly facilitate VIP or premium services
Easily enable on-site field consultants to meet customers on-the-go
Allow customers to request assistance/call for help from anywhere in-store
Perfect your after-sales processes by providing a personalized service
Transparent resource or equipment hire and rental management
Provide a pain free service for click and collect customers
Enable visitor sign-in so your teams knows who is in your stores
Manage customers wishing to access taxis, coaches and other transport services
Seat customers wanting to access your VIP lounge
Manage event registrations and attendee lists for workshops, classes, activities and parties
Drive collaboration and productivity by managing your store’s entire workload, from one-off tasks to recurring lists
Improve head office communications by sharing information, resources, motivational messages and company news
Better manage your internal resources with full visibility on shifts, attendance and break times

Already have a Qudini account for your business? Download the app and get started now.

To set-up an account, get in touch with us via: www.qudini.com