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Freshservice
Freshservice version history
‹ General Info| Version | 5.5 |
| Updated | 3 years ago |
| Changelog | More updates coming your way 1. We promised to remove clutter from your notification tray - And we did just that. Now you have separate view for Unread Notifications inside the app. 2. If you're using Freshservice's Alert Management, there's more good news. The mobile app can now show Alert information on the Incident details screen, so agents can take necessary action on the go. 3. And as always, a few more enhancements and bug fixes |
| Version | 5.4.4 |
| Updated | 3 years ago |
| Changelog | Here's what's new in the Android app Introducing OCR Support for Scanning Assets using Freshservice mobile app * Adding assets with updated information is now as easy as taking a picture with your phone. Asset managers can now use the Freshservice mobile app to take a picture of the product details snippet/sticker and add Assets to their Freshservice accounts with relevant information. And as always, we’ve made a few improvements. |
| Version | 5.4.1 |
| Updated | 3 years ago |
| Changelog | Raising tickets from the mobile app has been made easier! Freshservice app now supports business rules for ticket forms. |
| Version | 5.3.2 |
| Updated | 3 years ago |
| Changelog | Enhancements and bug-fixes. |
| Version | 5.2.2 |
| Updated | 3 years ago |
| Changelog | We've revamped Push Notifications to make them more actionable 1. Added context-specific actions that you can apply right from the notifications 2. Removed the clutter for you - Subsequent notifications on the same Ticket will be grouped together, so you aren't presented with multiple unimportant ones - Notification tray will be cleaned out once you read the notifications from inside the app 3. Changed the UX to make sure you clearly understand what notifications need your attention |
| Version | 5.1.1 |
| Updated | 3 years ago |
| Changelog | Bug fixes. |
| Version | 5.0.2 |
| Updated | 4 years ago |
| Changelog | Bug fixes. |
| Version | 5.0.1 |
| Updated | 4 years ago |
| Changelog | Bug fixes. |
| Version | 5.0 |
| Updated | 4 years ago |
| Changelog | Really excited to share about our update to Freshservice mobile app * You asked for it, and we listened! Now you can filter and sort Ticket lists, on the go. You can create and save filters, look at the relevant tickets, all without needing to create and save a filter from Freshservice web portal. * Enhancements to Ticket forms. * Asset Description field now supports Rich Text. * And as always, we've made a few bug fixes and other minor enhancements to the app. |
| Version | 4.10 |
| Updated | 4 years ago |
| Changelog | * Inactive agents support * Change planning enhancements * Bug fixes |
