Call Center Calc
Call Center Calc (C3) is a free mobile app for call centers calculations.
What's Call Center Calc APK?
Call Center Calc is a app for Android, It's developed by Muneeb Ahmad author.
First released on google play in 9 years ago and latest version released in 6 years ago.
This app has 4.5K download times on Google play and rated as 4.15 stars with 13 rated times.
This product is an app in Business category. More infomartion of Call Center Calc on google play
This app will help call center managers to perform on-the-fly staffing related calculations. Currently there are 7 types of calculators in 14 languages. The app uses Erlang formula to perform the following staffing related calculations:
· Agent Count (Staff)
· Average delay
· Service level
· Agent occupancy
· Number of trunks
· Blockage probability
· Agent Count (Staff)
· Average delay
· Service level
· Agent occupancy
· Number of trunks
· Blockage probability
