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BoldDesk
BoldDesk version history
‹ General Info| Version | 1.0.9 (2 variants) |
| Updated | 2 months ago |
| Changelog | Requester profile & tickets We have added an option that allows users to view a ticket requester's profile and their tickets directly from the mobile app. Update the activity status when adding comments We have added a functionality that allows users to easily update the activity status when adding comments to activities Bug Fixes - We have resolved some pesky bugs to enhance your app experience and make it smoother and more reliable |
| Version | 1.0.8 (3 variants) |
| Updated | 3 months ago |
| Changelog | Stay Informed, Stay Connected! Introducing the Watcher Feature in our mobile app! Enhance collaboration by effortlessly adding or removing watchers to tickets and their activities. Forward tickets effortlessly We've introduced the Forward Ticket feature in the mobile app. Effortlessly share information with your team, customers, or third-party vendors. Bug Fixes - We have resolved some pesky bugs to enhance your app experience and make it smoother and more reliable |
| Version | 1.0.7 |
| Updated | 4 months ago |
| Changelog | Contact & Contact groups The Contact & Contact groups module, which was previously exclusive to the web version of the agent portal, has now been integrated into the mobile app, users can now create, edit, search, and filter contacts directly from their mobile devices. Merge ticket The merge Ticket feature in our mobile app! With this latest update, users can seamlessly merge one or more tickets into another ticket directly from their mobile devices. |
| Version | 1.0.6 |
| Updated | 5 months ago |
| Changelog | Activity -The activity module, which was previously exclusive to the web version of the agent portal, has now been integrated into the mobile app. Agents have the flexibility to monitor and handle their activities anywhere and receive instant updates on them right from their mobile devices. A New Look for Account Switching! -We've revamped the UI for the Switch Account feature to provide a more intuitive and visually pleasing experience. |
| Version | 1.0.5 |
| Updated | 5 months ago |
| Changelog | Activity -The activity module, which was previously exclusive to the web version of the agent portal, has now been integrated into the mobile app. Agents have the flexibility to monitor and handle their activities anywhere and receive instant updates on them right from their mobile devices. A New Look for Account Switching! -We've revamped the UI for the Switch Account feature to provide a more intuitive and visually pleasing experience. |
| Version | 1.0.4 (2 variants) |
| Updated | 6 months ago |
| Changelog | Switching and Adding Multiple Accounts: - We are introducing the ability to effortlessly switch and add multiple accounts. - Customize your experience and manage all your profiles with a single tap. Share Tickets: - You can now share tickets effortlessly with our latest update. Copy Ticket URL: - Users have the ability to copy the web URL of a ticket to share it with a customer or end user. |
| Version | 1.0.2 |
| Updated | 7 months ago |
| Changelog | Deep linking - We're introduce Deep linking, making it easier than ever to access your support tickets. No more navigating through menus or searching - simply click the link, and your support tickets are at your fingertips. Bug Fixes - We've squashed some pesky bugs to make your app experience smoother and more reliable. |
| Version | 1.0.1 (3 variants) |
| Updated | 8 months ago |
| Changelog | Tablet Screen Support - Now enjoy our app in all its glory on your tablet, with optimized layouts and stunning visuals. Push Notification - Stay in the loop with instant updates and notifications on the latest ticket updates Bug Fixes - We've squashed some pesky bugs to make your app experience smoother and more reliable. |
| Version | 1.0.0 (4 variants) |
| Updated | 9 months ago |
