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Bambuser One-to-One

Bambuser One-to-One version history

‹ General Info
Version 1.13.1
Updated 1 year ago
Changelog Improvements and bug fixes
Version 1.13.0
Updated 1 year ago
Changelog Cobrowsing is a new One-to-One feature that allows you to browse on your website while you are in a call with a client. You are able to see where the client is on the website, navigate to the client, and navigate the client to you.
Version 1.12.0
Updated 1 year ago
Changelog In this release we're making the phone ring, instead of generating a push notification, for incoming 1:1 calls. As before, the phone will only make a sound when the queue goes from 0 to 1. Meaning if a certain queue always has a line with people in it, the phone will not continue to ring. Agents will be able to turn the sound off, under the settings section in the app.
Version 1.11.3
Updated 1 year ago
Changelog Bug fixes and improvements
Version 1.11.2
Updated 2 years ago
Changelog Bug fixes and improvements
Version 1.11.1
Updated 2 years ago
Changelog Bug fixes and improvements
Version 1.11.0
Updated 2 years ago
Changelog Call Transfer allows the agent to transfer the client call, to themselves, between devices. Valuable data, such as chat and cart contents, will be preserved regardless of how many times the call is transferred between devices.
We have also included minor fixes to improve the app.
Version 1.10.0
Updated 2 years ago
Changelog Keyword search enables agents to easily search for the products they need. Call Insights provides data measurements to track performance. We have also included minor fixes to improve the app.
Version 1.9.0
Updated 2 years ago
Changelog This version includes changes to product variations and barcode scanning, as well as other minor bug fixes and improvements.
Version 1.8.0
Updated 2 years ago
Changelog Updating to this version will:

# UI Refresh

Align with changes to Web UI
Show multiple variations of the same product in product list

# Tracking

Implement tracking of Agent call starting

# Improvements

Show prices with provided locale
Improve how we work with video
Inform agent about start of checkout
Improve ADA
Various bug fixes and improvements