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Agent Assist

Agent Assist version history

‹ General Info
Version 2.4.0 (3 variants)
Updated 1 year ago
Changelog What’s new in this release:
Account Contacts
You now have visibility of all contacts associated with an account.
Fixed Notice Banner
A banner will appear to notify you of critical business updates.
Coordinator Role
Coordinators now have access to accounts in agent assist
Broker Route Optimization
Brokers accounts are now plotted on a map in the Brokers section of Agent Assist
Feel free to send us any comments or questions through our in-app feedback link. You can find this in your Settings page
Version 2.3.8 (2 variants)
Updated 1 year ago
Changelog What’s new in this release:
Account Contacts
You now have visibility of all contacts associated with an account.
Fixed Notice Banner
A banner will appear to notify you of critical business updates.
Coordinator Role
Coordinators now have access to accounts in agent assist
Broker Route Optimization
Brokers accounts are now plotted on a map in the Brokers section of Agent Assist
Feel free to send us any comments or questions through our in-app feedback link. You can find this in your Settings page
Version 2.3.7 (3 variants)
Updated 1 year ago
Changelog What’s new in this release:

Broker contacts
You can now add new contacts to a broker details page and log activities against them.

Customised navigation
Pin the sections you use the most to the bottom navigation of your app. Set this in the Settings page.

Search by BCN
In the Accounts section, you can now use the Search box to search your Accounts list by BCN.

Feel free to send us any comments or questions through our in-app feedback link. You can find this in your Settings page.
Version 1.0.1
Updated 5 years ago
Version 1.0.0
Updated 5 years ago
Version 2.3.6
Updated 1 year ago
Changelog What’s new in this release:
Tag a lead with a broker
When creating a new lead, check the ‘Mark as broker lead’ checkbox, choose a broker and Save. Edit an existing lead’s vitals to add the broker.
Broker details updates
Once a lead has been associated with a broker, it will now appear on that broker’s details page. This gives a full view of your relationship with that broker.
Feel free to send us any comments or questions through our in-app feedback link. You can find this in your Settings page.
Version 2.3.5 (3 variants)
Updated 1 year ago
Changelog What’s new in this release:

Core team access
We are giving broker access to core team members. This will open up channels to help prospect potential brokers.

My team view
Like in Accounts, we have added a My team view to the Brokers section.

Calendly
Attach your Calendly booking link to your automated email signature. See it on all emails sent from Agent Assist.

Feel free to send us any comments or questions through our in-app feedback link. You can find this in your Settings page.
Version 2.3.4
Updated 2 years ago
Changelog What’s new in this release:

New way to access team's accounts
We have streamlined how you can access team accounts. Find it in the filter menu in accounts

Q2 PULSE postcard

New Q2 PULSE event postcards available. Find it in the Email activity section on Leads.

New email template
New TeleDentistry email template available. Find it in the Email activity section on Accounts.

Feel free to send us any comments or questions through our in-app feedback link. You can find this in your Settings page
Version 2.3.3 (3 variants)
Updated 2 years ago
Changelog What’s new in this release:

New way to access team's accounts
We have streamlined how you can access team accounts. Find it in the filter menu in accounts.

Q2 PULSE postcard
New Q2 PULSE event postcards available. Find it in the Email activity section on Leads.

New email template
New TeleDentistry email template available. Find it in the Email activity section on Accounts.

Feel free to send us any comments or questions through our in-app feedback link. You can find this in your Settings page
Version 2.3.2 (3 variants)
Updated 2 years ago
Changelog In this update we’re releasing the first phase of Broker Relationship Management!
New broker section
Broker relationships now available in one view! Displays any broker relationships you have via an account only
You’ll find the new Broker section in the modified main navigation at the bottom of your App screens
Team filter option
Extra filter options as manager - My brokers, My team’s brokers or brokers with no accounts.
General updates
General performance and stability improvements to the App.