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Agent App
Agent App version history
‹ General Info| Version | 2.8.4 (3 variants) |
| Updated | 7 months ago |
| Changelog | v2.8.4 - Implemented Consumer message channel indicator in AgentApp - Implemented feature Sorting Page navigation widget - Implemented feature Permission to control Back to Queue - Implemented feature Takeover in AgentApp - Flurry added some more events and page views, corrected app version - Fixed Formatted text appears with HTML tags in the notifications and My Conversations List - Fixed PCI form : It should not be possible for joined Agent Manager to send secure forms |
| Version | 2.8.3 (3 variants) |
| Updated | 9 months ago |
| Changelog | v2.8.3 - Prevent Transfers within the same skill - Implememt image blur feature in AgentApp - Add more tracking events to AgentApp - Fixed Logging into the account as a Agent Manager, the All Conversations tab/section is not listing the Closed or Open conversations. - Fixed Accept Conversation : Showing blank conversation screen some time - Fixed some issues found during testing |
| Version | 2.8.2 (2 variants) |
| Updated | 1 year ago |
| Changelog | Switching between themes :agent workspace icon in navigation bar is not changing the background color accordingly All conversation filter when selecting start date older than 90 days showing 0 conversation ios crash in Share Request "+" appears in previous conversation in case no joined agents were participated WhatsApp conversation: voice message recorded on android and sent in conversation is not playing on AgentApp in ios AgentApp Android implemented flurry sdk 14.0.0 |
| Version | 2.8.1 (3 variants) |
| Updated | 1 year ago |
| Changelog | v2.8.1 - Implemented R-01388 Display full length video to agent submitted by consumer. - Fixed push notification issue happening on some android devices. - Fixed Twitter Conversation: Missing Character count wheel and Character error Message issue - Fixed Blank screen when trying to join conversation. Also, no "Join conversation" option in action Menu - Fixed Conversation Page Action Menu (3 dots) are not visible (only on ios 16) - Fixed ipad crash while opening filters on my/all conversat |
| Version | 2.8.0 |
| Updated | 2 years ago |
| Changelog | v2.8.0 Improved UI with tabs on phone User Manager available on phone, not just tablet Manager Workspace with Queue Summary Manager Workspace: Online agent status Manager Workspace: Conversations Manager Workspace: Activity Summary Message drafts are saved if agent switched to another conversation before sending All Conversation filters: Agent Survey attributes Component and framework updates (no visible end user changes) Bug 407 fix: app sometimes crashes when checking for correct bearer |
| Version | 2.7.7 (3 variants) |
| Updated | 2 years ago |
| Changelog | - Files in predefined content - Agent Survey widget - Click to call |
| Version | 2.6.9 |
| Updated | 3 years ago |
| Version | 2.6.8 |
| Updated | 3 years ago |
| Changelog | v2.6.8 * Ability to change password (from settings) * Forgot password link (from login page) * New User Management section for Agent Managers * Private messages * Support for ABC and Line Platforms (v2.6.8) |
| Version | 2.6.2 |
| Updated | 3 years ago |
| Changelog | * Rollover support * UI improvements for tablet mode * Bug fixes |
| Version | 2.5.6 |
| Updated | 3 years ago |
| Changelog | * Tablet mode * Multi back to queue * Structured content (read only) * Bug fixes |
