SAVE

SAVE, Society for Advancement of Village Economy, is registered in November 2009 as a society under Indian Societies Act, 1860. It is working as a business correspondent for State Bank of India and Bank of India In view of providing better access to finance to rural India.

At ‘SAVE’, it is our endeavour to provide best-in-class support to our customer support points which enables them to give world-class financial/banking services to its customers/beneficiaries. This application has been launched by the organization; to be used by its authorized District Coordinators (DCs) and duly appointed Customer Support Points (CSPs).

This application helps a district coordinator to perform better and is a very good productivity tool for them. The functionalities available for the DCs are as follows:
• Registering a new CSP
• Conducting an audit of an existing CSP through check-in and check-out functionality
• Calling Operations Head for support

The application for customer support points provides the following features and functionalities:
• Seeking Support - This option lets the CSP to create a new complaint and manage its existing complaints raised with the organization
• Product Knowledge - Basic details about the products
• Request for Limit - Enables a CSP to send a request to raise its limit every time it gets exhausted
• Feedback - Send a direct feedback to the company
• Call Ops Head - Directly calling the operations head for support

All the information submitted through this mobile app gets recorded on a web server and is available to the back-end support team of SAVE.